Returns & Exchanges
At TED LASSO STORE RICHMOND, we believe in 'The Richmond Way,' which means we want you to be 100% satisfied with your kit. If your gear doesn't make you feel like a champion, you have 30 days to return or exchange your items.
Initiate the Play
Visit our online returns portal and enter your order number and email address to start your request.
Pack with Care
Place your unworn, unwashed items back in their original packaging, ensuring all hangtags are still attached.
Ship It Like Roy
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
The Big Win
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing